Ep. 165 - Paid to Distribute, Left Without Support: My TuneCore Experience as an Independent Artist

Independent artists pay music distributors to get their songs onto Spotify, Apple Music, Amazon Music and other major platforms—but what happens when something goes wrong and getting meaningful support becomes difficult? In “Paid to Distribute, Left Without Support: My TuneCore Experience as an Independent Artist,” Dellie takes a fact-based look at TuneCore customer support, refund policies, Content Review, automated help systems, response times and the challenges independent musicians can face when a release is delayed, rejected or disputed.

The episode also examines TuneCore’s current rules around AI-generated and AI-assisted music , the company’s 14-day refund-request policy , the difference between canceling and receiving a refund, and why artists should document every release, payment, support ticket, UPC and ISRC. This episode is not about rumors or piling onto a company.

It is about artist rights, transparency, accountability and understanding the fine print before paying for digital music distribution. If you are an independent artist, songwriter, producer or label owner using TuneCore—or considering TuneCore, DistroKid, CD Baby, UnitedMasters, LANDR, Symphonic or another distributor—this is a conversation worth hearing.

Soulfood and Lemonade — Food for the Mind. Hope for the Soul.

Keywords: TuneCore, TuneCore customer service, TuneCore refund, TuneCore support, music distribution, independent artist, indie musician, digital music distribution, TuneCore complaints, TuneCore Content Review, AI music distribution, GenAI music, artist rights, music business, DistroKid, CD Baby, UnitedMasters